When you are in need of Phoenix roofing services for a Phoenix residential roofing or commercial roofing project, homeowners and business owners do not want to pick any Phoenix roofing contractor, instead, start by searching for the most reputable local roofing company in the Phoenix Arizona market. As responsible property owners, you need to be know how to determine the work history, quality of services, and other roofing contractor attributes in order to select the roofing installation or roofing repair company with exemplary experience and skills.

Choosing a reliable Phoenix roofing contractor can be a difficult task because the final product, whether roof repair or installation, is intangible until the job is complete. Whether you are in need of a commercial or residential roofing company in Phoenix, be sure to check out the following five essential tips for identifying the best Phoenix roofing contractor in the city. Ready to learn more? Call 480-226-4245 today to get started.

Tip #1: Choose a roofing company with a good reputation

Many Phoenix roofing companies can claim their services are the best, but what do their customers say about their roofing services? Having a long list of satisfied past customers is one of the surest signs of a quality roofing company. With social media and numerous online review websites, like Yelp and HomeAdvisor, it is easy to learn about a roofing company’s reputation. In addition to having good reviews online, quality Phoenix roofing companies will gain referrals through previous customers who were impressed with the service and workmanship of their work. As a general rule of thumb, Phoenix roofing contractors who consistently offer exceptional service will be the same ones who earn a good reputation. And, companies whose services create issues and are inconsistent will eventually receive negative reviews and be exposed for their problematic service.

How does a roofing contractor earn a good reputation?

Roofing is not an easy job, especially when you’re dealing with the hot climate of Phoenix. In fact, many Arizona roofers work in some of the harshest, hottest conditions. Did you know that Arizona is in the top ten hottest states in the United States? In these hot and dry conditions, the only real way to find relief is to wait for the seasons to change. A roofing contractor will not earn their reputation by luck, but rather with hard-working, committed, and friendly roofing services. When searching for a reliable roofing company, here are some qualities to keep an eye out for.

  • Gives customers a fair and honest quote for the job
  • Works efficiently within customer budgets
  • Sets accurate and clear expectations for the timeline and amount of work
  • Arrives on time for the job
  • Has the required roofing materials, tools, experience, and skills needed to do the job
  • Promptly communicates with customers about any changes and delays to the job
  • Works quickly to complete a job as efficiently as possible to complete the job on time
  • Cleans up the work site once the job is finished
  • Leaves customers with an appealing, durable roof

How to determine if a roofing contractor has a good reputation

A roofing company’s reputation is not what they say about themselves, but rather what their customers say about them. There are plenty of effective ways that you can find out what previous customers have to say about the roofing company you are interested in, consider the following strategies:

Online Reviews

Whether a customer experienced the best roofing services or the worst, there is a good chance they will share their experience online. It is important to search for customer reviews that are detailed and specific and be cautious of those that are vague and bland.

Customer Referrals

If you don’t trust what the internet says, a customer referral may be the next best thing. Unlike online reviews, a referral is actually someone you can talk to about their experience and satisfaction with a roofing contractor’s services. If your neighbor recently hired a contractor for roof replacement, check in and see if they are happy with the outcome. Ask family members, friends, and co-workers if they can recommend an experienced and affordable roofing contractor that they have recently worked with. When you choose a local Phoenix roofing contractor that is trusted by those closest to you, you can ensure that they provide reliable services and are well-established in the community.

BBB Rating

From customer complaints to other dishonest company practices, if you are unable to find a good review online or a referral from a friend, the Better Business Bureau can help. Use the BBB to find roofing contractors with great ratings, ideally an ‘A+ rating’, and to avoid companies with numerous customer complaints, or worse, no BBB profile at all.

A Phoenix roofing contractor’s reputation is earned by dedication to hard work, performance, and quality services. Reputation can be communicated through various channels and platforms, both online and offline. As a paying customer, you have the right to know that you can rely that your property’s roof will be durable, long-lasting, and protective. At Express Roofing in Phoenix, AZ we are committed to providing reputable residential and commercial roofing services to Phoenix, and both our reviews, customer referrals, and A+ BBB rating backs us up. Contact our Phoenix roofing company to receive a free estimate. Call 480-226-4245 to get started.

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Tip #2: Find a roofer who offers quality roofing materials

Even the best Phoenix roofing service cannot supply a reliable roof if they are using cheap and flimsy roofing materials. The truth is, the quality of any roofing project is a function of the quality of labor or workmanship and the quality of materials used by the roofing contractor. The materials that a roof is made of will play an important role in determining how long the roof will actually last. A roof is meant to offer protection and keep its occupants safe and dry, however, roofs take a beating from the outdoor elements.

Phoenix is located in Maricopa County, Arizona, which as all residents are aware, means we know a thing or two about sunshine and heat. It is the intense sun beating down on your roof as well as other harsh weather conditions, like rain and wind, that can cause a residential or commercial building’s roofing to take a real beating. Because of this, it is important to choose a roofing contractor that carriers quality roofing materials and brands, that way you can assure your roof will offer the long-lasting protection you desire.

Why do quality roofing products matter?

A roof is an integral part of a home or business, it is the first (and only) line of defense we have against weather conditions. It’s important to use quality roofing materials to protect your investment. Quality roofing materials and products are those that last a long time, are protected by a warranty, and are proven to do an outstanding job at keeping our properties protected from the elements while adding appeal to the top of the building.

Shingles are generally a popular choice for those looking for new roof installation because they are strong, long lasting, are easy to install, come in a variety of colors, and have great fire retardant properties. At Express Roofing Phoenix, we work with some of the leading manufacturers of shingle roofing in the industry, check out some of the brands we carry.


GAF is North America’s largest manufacturer of residential and commercial roofing. GAF shingles are manufactured using advanced roofing technology, plus they are available in a wide range of design and colors.


For over 70 years, TAMKO has been creating a beautiful variation of roofing options for residential and commercial properties. Adding TAMKO shingles is a sure way to obtain high quality but affordable shingles.

Owens Corning

For many years, Owens Corning has dominated the insulation industry and the manufacturer applies that same quality and reputation to their roofing shingles, as well. Owens Corning shingles are the go-to for many roofing contractors looking for quality, long-lasting shingles. These shingles are a popular choice among homeowners due to their quality, bold color options, and durability, and warranty.


With Malarkey roofing products for residential roofing or commercial roofing, you can be guaranteed high-quality shingles that appealing and budget-friendly. Malarkey shingles have been offering practical solutions for commercial and residential roofing since 1956! With their Secure Choice Roofing Systems, homeowners can get a tough, durable, and appealing roof that will add years of curb appeal to their property.

Tiles are another common choice among residential roofing products and are considered to be the most durable and prestigious roofing materials available. Living in a hot or arid region, like Phoenix, AZ, the outstanding properties of tile roofing is that a majority of these products achieve an efficient enough reflective rating to qualify them for ENERGY STAR. For Phoenix Arizona homeowners, this means a naturally cooler roof can help reduce home cooling costs. As part of our company’s focus on customer satisfaction, at Phoenix Express Roofing, we make sure to use the best quality roofing tiles for our customers, check out some of the roofing tile manufacturers we have partnered with.

Eagle Roofing

Eagle Roofing is one of the leaders in green manufacturing, using recycled materials at all of their manufacturing plants. Eagle Roofing tiles are some of the most modern, durable, long-lasting, and affordable roofing option that will increase the curb appeal of your Phoenix home. With numerous styles to choose from and energy efficiency, Eagle Roofing is a popular choice for Phoenix homeowners.

Boral Roofing

Boral concrete roof tiles are manufactured using an extrusion process, which gives the tiles strength and durability that is preferred by most roofing contractors. With multiple styles of concrete roofing tiles to choose from, Boral roofing shingles are installed on homes and businesses in Phoenix and throughout Arizona.

When you hire Express Roofing for your Phoenix roofing installation, you can rest assured that you are getting some of the highest-quality roofing products available on the market. We are committed to keeping our customers satisfied, which is why we only carry roofing products from manufacturers who are known for the highest quality roofing products. We are confident that our selection of high-quality roofing materials will suit your preferences, whether residential or commercial. 

Ready to learn more? Call 480-226-4245 today to get started.

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Tip #3: Choose a roofing contractor with standards

In today’s world, it seems that it gets harder and harder to find companies that hold high standards. When businesses start competing, it can quickly become a contest to see who can do the least amount of work and earn the biggest profits. This is important to keep in mind, especially when choosing a Phoenix AZ roofing company.

A roof is a large investment, and Phoenix area home and business owners cannot afford to choose the wrong roofing company who may take your money but leave you with a flimsy and poor quality roof structure and covering. Finding a roofing contractor with integrity and standards may be a challenge, but it can be done with some effort. There is nothing stopping roofing companies from claiming their business holds to high standards, so how can you tell which Phoenix roofing contractor company claims are real, and which are fake? Here are some ways you can identify a company with standards and verify that their integrity is real.

1. Choose only the most top rated Phoenix roofing company

Do your research and put together a list of the highest rated Phoenix roofing contractors. It is important to take note of the number of reviews, the number of stars the ratings have received, and any useful or important information, such as the pricing or roofing materials used. Be sure the company has plenty of reviews —  a roofing company with one five-star review is not necessarily a better choice over a company with over 80 customer reviews and a business rating of four stars.

Express Roofing is a Top Rated Local Roofing Contractor in the Phoenix market.

2. Search for evidence of the roofer holding to their standards

Customers should consider these tell-tale questions before hiring a roofing contractor:

  • Why did the roofing contractor get into the roofing industry?
  • Are they passionate about what they do?
  • Do they have an About Us page that includes their passion and commitment to providing excellent roofing services?
  • How high are the roofing company’s standards?
  • Do they value workmanship or are they in it for quick and large profits?

At Express Roofing, we are committed to providing our customers with reliable roofing services in Phoenix Arizona, and we strive to reflect our standard of excellence in all of the work that we do. If you have questions or concerns about our company standards, feel free to contact us!

3. Pick a contractor who is setting standards for competitors to follow

They say the only way to lead is by example, and the best way to select the best roofing contractor in Phoenix with high standards is to select the one whose standards are setting the bar for other competing roofing companies to follow. No matter the industry or the community, there is always that one company who sets the bar for others in that same demographic.

It is not easy for a company to take the courage to define the standards for other local roofing companies while making it clear for customers to see. To define the standards, one must stand up and courageously set the bar by offering outstanding roofing services. In the roofing industry, it is not easy for companies to set standards and maintain their position as an industry leader, so when you come across companies that do, you have likely found the best roofing company to hire.  Call 480-226-4245 now to get started.

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Tip #4: Look for a local Phoenix roofing company

One of the biggest mistakes home and business owners can make when hiring a roofing contractor is selecting someone who is not local to the Phoenix area. When you entrust your roofing project to someone who is not from the area you live in, you are more than likely to experience some headaches along the way. There are plenty of benefits that come with hiring local roofing contractors to handle your roof repair or installation needs; check out a few of the main ones.

  1. Knowledge about the local climate in Phoenix

A deep knowledge and understanding is essential for the success of your roofing project, especially when you are a roofing contractor in Maricopa County, Arizona. Without anticipating weather conditions, like an extreme heat advisory or rain, you are more than likely to experience delays and have your home exposed to the harsh elements. Even with weather forecasts, there isn’t a person that can predict whether or not the sky will be clear at a given time better than a local roof who has been working in the same conditions year after year.

2. Close to home, makes them easier to research

It is much easier to check past projects of a company that exclusively provides roofing services to surrounding counties than one that hardly ever does roofing work in Phoenix. Most reliable and trustworthy roofing contractors will have no issue handing out eligible contact information about their previous customers, and actually being able to see the workmanship in person is some of the best research on a company that can be done.

3. Familiar with the latest city of Phoenix building codes

Building codes can vary from one location to another and Phoenix is no exception. Without a proper understanding of the latest roofing requirements in the city of Phoenix, the project could raise the interest of authorities, something you do not want to have happen. To ensure your home or business’s roofing system will be brought up to code, hire a company that exclusively provides roofing services in the Phoenix market on a regular basis.

4. Close and available when needed

When failure or malfunctions occur, proximity matters. Compared to roofing contractors on the other side of the state, local roofers who are minutes away can respond to your problems much sooner. There is nothing more irritating than having to wait days for a leaky roof repair.

Ready to learn more? Call 480-226-4245 today to get started.

Tip #5: Pick a Phoenix roofing contractor who takes pride in workmanship

Whether you own a home or a business, it is solely your responsibility to keep it in good shape. A roof is one of the most expensive investments a homeowner can make. Will your roof require constant repair, or will you be left with a durable roof that is made to last?  

When Express Roofing’s founder started his career in the roofing industry as a journeyman roofer, he started to notice a trend. The roofs his team was repairing and replacing were not damaged because of the low quality of materials, but rather due to poor workmanship.

Rene noticed this trend as the roofing division manager for one of the most established roofing companies in the nation where the lack of workmanship by other roofing companies inspired Rene to start Express Roofing, keeping customer service and professional workmanship in mind. Finding a roofing company that values workmanship is vital, especially in Phoenix and the surrounding Arizona areas where our roofs are exposed to the heat, severe thunderstorms, and lighting, including occasional hail.

Because repeat business is not a main source of income in the roofing industry, each roofing company is usually more concerned with prospecting new jobs instead of growing old customer relationships. Because of these circumstances, more and more roofing companies are starting to care less about the quality of their services and are more concerned with getting customers to sign contracts. This means that it can really be a challenge for you to find a roofing company who values workmanship, but the good news is they do exist.

As someone searching for a trustworthy roofing company in Phoenix Arizona, it is important to be aware of the many ways roofers can be prideful in their work or do the bare minimum to make a profit. When you interview a prospective roofing company, be sure to get answers to the following questions:

  • Will the roofer take time to inspect your roof thoroughly and offer you only the services needing to be done, or will they charge for repairs you do not need?
  • If the roofer notices the wood rotting from not using underlayment will they take the time and effort to replace it, or leave it as is?
  • Will the roofer avoid waste by taking the time and precautions to accurately measure and cut roofing materials, or will they charge you more so they can purchase additional material?
  • Will the roofer clean up after the job is done to ensure no nails or materials are left, or will they leave the job site a mess?

Because a roof is such a large investment requiring craftsmanship and fine attention to detail, you should search for roofers who are committed to the highest standards. You want to hire a company that will treat your property as if it were their own. For Phoenix roofing companies that take pride in workmanship, there is no better choice than Express Roofing in Phoenix.

We care about workmanship and apply it to every roofing job we are hired for. Don’t believe us? Take a look at the appeal, durability, and beauty our roofs have by looking at our recent roofing projects. Our unusually high standard of workmanship will leave you with a roof that will be effective for many years to come.

Contact our Phoenix roofing team today to get a no-cost proposal and kick-start your roofing project. Call 480-226-4245 today to get started.